Welcome to Kiismart Mall, an international B2C e-commerce platform operated by the Jay Foli Group. By accessing or using our website (www.kiismart.com), mobile application, or any related services, you agree to abide by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By creating an account, browsing, or making a purchase on Kiismart Mall, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy, Return Policy, and Seller Policy.

If you do not agree, please do not use our services.

2. User Eligibility

You must be at least 18 years old or have legal parental or guardian consent to use this platform. You are responsible for maintaining the confidentiality of your account credentials.

3. Account Registration

To use certain features of Kiismart Mall, you may be required to register for an account. You agree to:

• Provide accurate and current information.

• Keep your account secure.

• Notify us immediately of any unauthorized access.

We reserve the right to suspend or terminate accounts that provide false information or violate our policies.

4. Product Listings & Pricing

While we aim to ensure accuracy in all listings, occasional errors may occur. Kiismart Mall reserves the right to:

• Correct any pricing or product description errors.

• Cancel or refuse any order placed at an incorrect price.

All prices are displayed in your selected currency and may include or exclude applicable taxes and shipping fees, depending on your location.

5. Orders & Payments

When you place an order, you agree to pay the full amount due, including applicable shipping and handling fees. Payments must be made via approved payment methods on our platform. Orders are only considered confirmed once payment is successfully processed.

6. Shipping & Delivery

Delivery times may vary depending on your location and the seller's processing time. While we strive to ensure timely delivery, Kiismart Mall is not responsible for delays caused by:

• Customs clearance

• Carrier issues

• Natural events or force majeure

7. Returns & Refunds

Our Return Policy governs all return and refund requests. You may return eligible products within the specified return period, subject to the conditions outlined on our Return Policy page.

8. Seller Responsibilities

Sellers must comply with our Seller Policy, including but not limited to:

• Providing accurate product information

• Ensuring timely order fulfillment

• Handling customer service professionally

Kiismart Mall is not liable for any disputes or losses caused by third-party sellers.

9. Prohibited Activities

You agree not to:

• Use the platform for illegal or unauthorized purposes.

• Post false, misleading, or harmful content.

• Attempt to gain unauthorized access to the system.

• Interfere with the operation of the site.

Violation may result in account suspension or legal action.

10. Intellectual Property

All content on Kiismart Mall, including logos, graphics, product descriptions, and software, is the property of Kiismart Mall or its licensors and protected by copyright and trademark laws. You may not use, reproduce, or distribute any part of the site without written permission.

11. Limitation of Liability

Kiismart Mall is not liable for any:

• Indirect or consequential damages

• Losses due to user error or unauthorized use

• Disputes between buyers and sellers

All products are sold “as-is,” unless otherwise stated.

12. Modifications to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the platform following changes indicates your acceptance of the new terms.

13. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the Republic of Ghana, without regard to its conflict of law principles.

14. Contact Us

If you have any questions or concerns about these Terms & Conditions, please reach out to us:

? Email: support@kiismart.com
? Website: www.kiismart.com/contact

By using Kiismart Mall, you agree to these Terms & Conditions and all associated policies. We thank you for being a valued part of our global shopping community.